General Questions

What kind of products do you sell?

We offer fun, high-quality Christmas decorations, toys, and gifts that bring joy to homes — including our best-selling Electric Dancing Santa Claus and other festive favorites.

Are your products safe for kids?

Yes! All our products are made from safe, non-toxic materials and tested for durability. They’re suitable for children under adult supervision.

Do I need to assemble anything?

Some products (like the dancing Santa) may need light assembly — usually just attaching small parts or inserting batteries. It’s super easy and takes less than a minute.

Shipping & Delivery

Where do you ship from?

We ship from our partner warehouses depending on your location to ensure the fastest delivery possible.

How long does shipping take?

Processing takes 1–3 business days, and shipping usually takes:

  • USA: 6–12 business days
  • Europe: 5–10 business days
  • Rest of World: 10–15 business day

Will I get a tracking number?

Yes! As soon as your order ships, you’ll receive a confirmation email with a live tracking link.

Do you offer free shipping?

Yes — we offer Free Shipping on all orders over $49 (or during special promo periods).

Product Questions

What batteries does the Electric Santa Claus need?

It requires 3×AA batteries (not included) to play music and dance.

Does Santa really move and sing?

Yes! Once powered on, Santa shakes his hips, strums his guitar, and plays cheerful Christmas tunes.

Is the music loud?

It’s pleasantly loud — enough to be heard across a room without being annoying.

What is the size of the Dancing Santa?

Each Santa stands around 27–30 cm (11–12 inches) tall — perfect for tabletop display or under the tree.

Orders & Returns

Can I change or cancel my order?

If your order hasn’t shipped yet, contact us within 12 hours of purchase and we’ll update or cancel it for you.

What if my product arrives damaged or not working?

We’ve got you covered! Just email our support team with a short video or photo, and we’ll send a free replacement or refund.

Do you accept returns?

Yes, we offer a 30-day money-back guarantee. If you’re not happy with your purchase, contact us within 30 days of delivery for return instructions.

Payment & Security

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

Is my payment information safe?

100%. Our store uses SSL encryption and trusted payment gateways to keep your data secure.

Can I pay in my local currency?

Yes! Prices are automatically converted to your local currency at checkout.