Shipping Policy
Delivery Locations
We currently ship to all countries within the European Union, with a focus on fast and reliable delivery to Germany.
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
- Germany: Estimated delivery time is 5-7 business days.
- Other EU Countries: Estimated delivery time is 7-10 business days.
Shipping Costs
- Standard shipping is €4.99 for all orders under €50.
- Free shipping is available for orders over €50.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Customs and Duties
All shipments within the EU are duty-free. Customers in Germany and other EU countries will not incur additional customs fees or taxes.
Delayed or Missing Orders
While we strive to ensure timely delivery, delays can sometimes occur due to unforeseen circumstances. If your order is delayed or missing, please contact our customer service team at info@getmimbo.com, and we will assist you promptly.
Contact Us
For any shipping-related inquiries, please reach out to us at info@getmimbo.com. We’re here to help!